Front Desk & Administrative Support Coordinator

Park Bank; Madison (WI); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

PTO & Holidays

401(k) Company Match

Wellness Reimbursement

Professional Development Opportunities

Job summary

Park Bank is seeking a dependable Administrative Support Coordinator to join our team at the Corporate Headquarters, Park Bank Center, Wisconsin. This in-person role serves as the first contact for visitors and colleagues while providing administrative support to HR, Marketing, and Operations.

The ideal candidate thrives in a fast-paced environment, manages multiple priorities, and delivers exceptional internal and external support. This position is based in Madison, WI at our Park Bank Center.

Qualifications

• Minimum 1–3 years of administrative, office support, receptionist, customer service, or related experience.
• Strong customer service with a professional demeanor.
• Excellent verbal and written communication.
• Strong organizational skills with multitasking.
• High attention to detail and accuracy.
• Ability to adapt to changing priorities and handle sensitive information.
• Proficient with Microsoft Office applications: Outlook, Word, Excel, PowerPoint, Teams.

Responsibilities

• Serve as the first point of contact for visitors, clients, and associates, creating a warm, professional experience.
• Answer and direct calls through the main bank line.
• Assist Human Resources with onboarding, recruitment activities, and open enrollment.
• Support Marketing with distributing materials and mailings.
• Assist Operations and other departments with special projects.
• Coordinate schedules, appointments, and meetings.
• Manage incoming mail and packages and front desk petty cash.
• Maintain visitor sign-in and security procedures.
• Support cross-functional projects as needed.

Skills

Customer service

Verbal & written communication

Organization & prioritization

Attention to detail

Adaptability

Stakeholder support

Professional appearance

Confidentiality

MS Office

Tools

Outlook

Word

Excel

PowerPoint

Teams

Job description

Park Bank is seeking a dependable Administrative Support Coordinator to join our team at the Corporate Headquarters, Park Bank Center, Wisconsin. This in-person role serves as the first contact for visitors and colleagues while providing administrative support to HR, Marketing, and Operations.

The ideal candidate thrives in a fast-paced environment, manages multiple priorities, and delivers exceptional internal and external support. This position is based in Madison, WI at our Park Bank Center.