Administrative Support Coordinator (On-site)

Park Bank; Madison (WI); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

PTO & Holidays

401(k) Company Match

Wellness Reimbursement

Professional Development Opportunities

Job summary

Park Bank is seeking a dependable Administrative Support Coordinator to join our team at the Corporate Headquarters, Park Bank Center, Wisconsin. This in-person role serves as the first contact for visitors and colleagues while providing administrative support to HR, Marketing, and Operations.

The ideal candidate thrives in a fast-paced environment, manages multiple priorities, and delivers exceptional internal and external support. This position is based in Madison, WI at our Park Bank Center.

Qualifications

• Minimum 1–3 years of administrative, office support, receptionist, customer service, or related experience.
• Strong customer service with a professional demeanor.
• Excellent verbal and written communication.
• Strong organizational skills with multitasking.
• High attention to detail and accuracy.
• Ability to adapt to changing priorities and handle sensitive information.
• Proficient with Microsoft Office applications: Outlook, Word, Excel, PowerPoint, Teams.

Responsibilities

• Serve as the first point of contact for visitors, clients, and associates, creating a warm, professional experience.
• Answer and direct calls through the main bank line.
• Assist Human Resources with onboarding, recruitment activities, and open enrollment.
• Support Marketing with distributing materials and mailings.
• Assist Operations and other departments with special projects.
• Coordinate schedules, appointments, and meetings.
• Manage incoming mail and packages and front desk petty cash.
• Maintain visitor sign-in and security procedures.
• Support cross-functional projects as needed.

Skills

Customer service

Verbal & written communication

Organization & prioritization

Attention to detail

Adaptability

Stakeholder support

Professional appearance

Confidentiality

MS Office

Tools

Outlook

Word

Excel

PowerPoint

Teams

Job description

Description

Join the Park Bank Team!

Park Bank is seeking a dependable, highly organized, detail-oriented, and customer- Administrative Support Coordinator to join our team at our Corporate Headquarters, Park Bank Center. This highly visible role serves as the first point of contact for visitors, clients, and associates while providing administrative support to Human Resources, Marketing, Operations, and other departments throughout the organization.

The ideal candidate thrives in a fast-paced environment, enjoys managing multiple priorities, and takes pride in delivering exceptional support to both internal and external stakeholders. If you are professional, welcoming, and passionate about creating positive experiences while keeping things running smoothly behind the scenes, we'd love to hear from you. This is in person job opportunity, incumbent will work at our Corporate Headquarters, Park Bank Center, WI.

What You'll Do

As the Administrative Support Coordinator, you will play a vital role in supporting the daily operations of the bank by:

• Serving as the first point of contact for visitors, clients, and associates, creating a warm and professional experience.
• Answering and directing incoming calls through the bank's main telephone line.
• Assisting Human Resources with new hire orientation, recruiting activities, open enrollment, employee recognition initiatives, and other administrative functions.
• Supporting Marketing efforts by sorting, printing, collating, proofreading, and distributing marketing materials and special mailings.
• Assisting Operations and other departments with ongoing and one-time special projects.
• Coordinating schedules, appointments, meetings, and administrative tasks as needed.
• Signing for, sorting, and distributing incoming mail and packages from USPS, UPS, and other carriers.
• Managing front desk petty cash and postage funds.
• Maintaining visitor sign-in procedures and ensuring compliance with building security processes.
• Supporting cross-functional projects and additional duties throughout the year.

What We're Looking For

Required Education & Experience

• Minimum of 1-3 years of administrative, office support, receptionist, customer service, or related experience; or an equivalent combination of education and experience.

Required Skills & Qualifications

• Strong customer service skills with a friendly, professional, and approachable demeanor.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage schedules, appointments, and multiple priorities simultaneously.
• High attention to detail and commitment to accuracy.
• Ability to adapt to changing priorities and respond professionally to unexpected situations.
• Proven ability to provide exceptional support to internal and external stakeholders.
• Professional appearance and demeanor that reflects Park Bank's values and culture.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Strong proficiency with Microsoft Office applications, including: Outlook, Word, Excel, PowerPoint, Teams

Why Work for Park Bank?

At Park Bank, we're proud to offer a supportive, collaborative culture and an outstanding benefits package, including:

• Medical, Dental, and Vision Insurance
• Four Benefit Package Options to Fit Your Needs
• 10 Paid Holidays (Including Your Birthday!)
• Generous PTO Program That Increases with Years of Service
• Competitive 401(k) Company Match
• Wellness Reimbursement Program
• Associate Resource Groups (ARGs)
• Eligibility for Bank-Wide Bonus Program
• Professional Development Opportunities
• And More!

Requirements

Required Education & Experience

• Minimum of 1-3 years of administrative, office support, receptionist, customer service, or related experience; or an equivalent combination of education and experience.

Required Skills & Qualifications

• Strong customer service skills with a friendly, professional, and approachable demeanor.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage schedules, appointments, and multiple priorities simultaneously.
• High attention to detail and commitment to accuracy.
• Ability to adapt to changing priorities and respond professionally to unexpected situations.
• Proven ability to provide exceptional support to internal and external stakeholders.
• Professional appearance and demeanor that reflects Park Bank's values and culture.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Strong proficiency with Microsoft Office applications, including: Outlook, Word, Excel, PowerPoint, Teams

Park Bank is a drug free workplace. All candidates selected for new employment with Park Bank will be required to submit to drug testing after a conditional offer of employment. Employment is contingent on the associate passing the drug test.

Credit, Criminal and Driving history will be reviewed when making final employment decisions consistent with applicable laws.

Park Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status and protected veteran status.

Park Bank is committed to providing individuals with disabilities with reasonable accommodations in its job application and hiring process. If you have difficulty using our online application system because of a disability, you may contact us at the following email address and phone number: [e-mail] or 608.301.8674.

The Immigration Reform and Control Act of 1986 require employers to verify the employment status of each person hired.

Through UnitedHealthcare, UMR and HealthSCOPE Benefits is the published Machine-Readable Files on behalf of Park Bank. Please click to review: Transparency in Coverage