Customer-Centric Teller: Growth, Benefits & Community

Citizens Bank; Conway (NH); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Volunteer time off

Charity matching

Career development

Health, dental, vision

401K with match

Maternity/paternity leave

Job summary

Citizens Bank in Conway, NH is seeking a friendly Teller to welcome customers in the lobby and guide them through simple transactions using mobile apps and ATMs. You will deliver personalized financial advice, connect clients with Bankers for advanced needs, and ensure compliance with cash handling and banking regulations.

The position emphasizes strong customer service, digital literacy, and the ability to work a flexible schedule, including weekends and evenings.

Qualifications

• High School diploma or GED required.
• 6+ months experience processing transactions.
• 1 year of customer service experience.
• Strong listening and communication skills.
• Comfort with using digital technology to support service goals.

Responsibilities

• Greet customers in the lobby and engage with them.
• Assist customers with mobile app and ATM usage to complete transactions.
• Provide personalized financial guidance and connect customers to Bankers for next steps.
• Follow all bank policies, including cash handling and regulatory requirements.

Skills

Transaction processing

Customer service

Active listening

Communication

Digital literacy

Weekend/evening availability

Education

High School diploma or GED

Job description

Citizens Bank in Conway, NH is seeking a friendly Teller to welcome customers in the lobby and guide them through simple transactions using mobile apps and ATMs. You will deliver personalized financial advice, connect clients with Bankers for advanced needs, and ensure compliance with cash handling and banking regulations.

The position emphasizes strong customer service, digital literacy, and the ability to work a flexible schedule, including weekends and evenings.