Customer-Centric Banking Teller – Grow Careers & Community

Citizens; Grosse Pointe (MI); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Paid volunteering time off

Charitable donations matching

Career growth & training

Health, dental & vision insurance

Job summary

Citizens is seeking a Teller to greet customers in our lobby and help with simple transactions. You will demonstrate how to use our mobile app and ATMs, delivering personalized advice to meet customers’ financial goals.

Ideal candidates have strong listening skills, a customer-first mindset, and comfort with digital tools. Shifts may include weekends and evenings; posted salary ranges reflect hourly pay.

Qualifications

• Experience delivering customer service in a retail or financial setting.
• Ability to explain products and services clearly and warmly.
• Comfort with using digital technology to assist customers.

Responsibilities

• Greet customers in the lobby and assist with transactions.
• Demonstrate mobile app and ATM use to complete simple tasks.
• Offer personalized advice and connect customers to bankers when needed.

Skills

Customer service experience

Active listening

Problem solving

Education

High School diploma or GED

Job description

Citizens is seeking a Teller to greet customers in our lobby and help with simple transactions. You will demonstrate how to use our mobile app and ATMs, delivering personalized advice to meet customers’ financial goals.

Ideal candidates have strong listening skills, a customer-first mindset, and comfort with digital tools. Shifts may include weekends and evenings; posted salary ranges reflect hourly pay.