Bank Teller & Financial Guidance Specialist

Citizens; Conway (NH); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Meaningful work & relationships

Community involvement & volunteering 8

Career growth & training

Comprehensive benefits

Job summary

Citizens Bank in Conway, NH is seeking a Teller to greet customers, demonstrate mobile/app usage, and complete simple transactions. You will provide personalized guidance and connect customers with bankers for the next steps.

This role emphasizes cash handling, compliant service delivery, and a customer-centric approach. Hours are 40 per week, with weekends/evenings possible, and a supportive team culture with benefits.

Qualifications

• High School degree or GED.
• Minimum of 6 months experience processing transactions (cash and/or digital payments).
• Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers.
• Strong listening and communication skills.
• Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship.
• Ability to problem solve and provide solutions to customer issues.
• Customer-centric to deliver exceptional service.
• Comfortable with using digital technology to support the delivery of business goals.
• Ability to work branch hours, which can include weekends and evenings.

Responsibilities

• Greet customers in the lobby and assist with simple transactions.
• Demonstrate mobile app and ATM usage to customers.
• Provide personalized advice and connect customers with Bankers for next steps.
• Educate customers on Citizens products and benefits while following all policies.

Skills

Customer service

Communication

Digital literacy

Cash handling

Education

High School diploma or GED

Job description

Citizens Bank in Conway, NH is seeking a Teller to greet customers, demonstrate mobile/app usage, and complete simple transactions. You will provide personalized guidance and connect customers with bankers for the next steps.

This role emphasizes cash handling, compliant service delivery, and a customer-centric approach. Hours are 40 per week, with weekends/evenings possible, and a supportive team culture with benefits.