Customer-Centric Office Admin & Operations Support

pestusa; Jefferson (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Job summary

Pest USA is seeking an Office Administrator to support branch operations and ensure smooth daily functions. You will be the primary contact for customers, handling inquiries, updating records, and coordinating schedules for technicians and sales staff.

You’ll also assist with payments, accounts receivable, and collections while collaborating with the office team to maintain a high standard of service and accuracy in a fast-paced environment.

Qualifications

• Must be at least 21 years old.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office programs.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Support Branch and Office Managers to ensure smooth daily operations.
• Answer high volumes of inbound calls with professionalism.
• Update and maintain customer accounts in the system.
• Schedule technicians and sales staff efficiently.
• Process payments and manage accounts receivable and collections.
• Respond to customer messages and resolve service concerns.

Skills

Communication

Multitasking

Customer service

Tools

Microsoft Office

Job description

Pest USA is seeking an Office Administrator to support branch operations and ensure smooth daily functions. You will be the primary contact for customers, handling inquiries, updating records, and coordinating schedules for technicians and sales staff.

You’ll also assist with payments, accounts receivable, and collections while collaborating with the office team to maintain a high standard of service and accuracy in a fast-paced environment.