Client-Focused Office Administrator | PTO & 401(k) Growth

Team Pest USA; Raleigh (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Team Pest USA is seeking an Office Administrator to support branch operations, serve as the first point of contact for customers, and keep daily office tasks running smoothly.

You'll assist the Branch Manager and Office Manager, handle inbound calls, manage accounts, and coordinate scheduling for technicians and sales staff while maintaining accurate records. A customer-focused attitude is essential in this growing company.

Qualifications

• Must be 21 years or older with excellent written and verbal communication.
• Proficiency in Microsoft Office and ability to multitask in a fast-paced office.
• Strong attention to detail and customer service mindset.

Responsibilities

• Answer high volumes of inbound calls and update customer accounts.
• Schedule technicians and sales staff; process payments and accounts receivable.
• Respond to customer messages and resolve service concerns; assist other staff as needed.

Skills

Customer service

Microsoft Office

Communication skills

Multitasking

Tools

CRM software

Job description

Team Pest USA is seeking an Office Administrator to support branch operations, serve as the first point of contact for customers, and keep daily office tasks running smoothly.

You'll assist the Branch Manager and Office Manager, handle inbound calls, manage accounts, and coordinate scheduling for technicians and sales staff while maintaining accurate records. A customer-focused attitude is essential in this growing company.