Branch Office Admin & Revenue Support

Certus Pest, Inc.; Las Vegas (NV); On-site; USD 36,000 - 46,000; Full time

Job summary

Certus Pest, Inc. is seeking an administrative support professional to help branch operations run smoothly. You will handle customer inquiries, schedule services, enter CRM data accurately, and assist with billing and collections while coordinating with technicians and sales staff.

The role requires at least 1 year of admin or customer service experience, proficiency in MS Word/Excel/Outlook, and strong attention to detail. A team-oriented, customer-focused approach is essential for success.

Qualifications

• 1+ years of administrative or customer service experience.
• Proficiency in Microsoft Word, Excel, Outlook and CRM systems.
• Ability to manage multiple tasks and maintain data accuracy.

Responsibilities

• Serve as primary administrative and customer service support for the branch.
• Respond to inbound calls, visitors, and service inquiries.
• Process payments, apply credits and adjustments, and support collections.
• Maintain documentation and CRM data entry with accuracy.
• Coordinate communication between customers, technicians, and sales staff.

Skills

Attention to detail

Communication

Problem solving

Organization

Customer focus

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Outlook

CRM systems

Job description

Certus Pest, Inc. is seeking an administrative support professional to help branch operations run smoothly. You will handle customer inquiries, schedule services, enter CRM data accurately, and assist with billing and collections while coordinating with technicians and sales staff.

The role requires at least 1 year of admin or customer service experience, proficiency in MS Word/Excel/Outlook, and strong attention to detail. A team-oriented, customer-focused approach is essential for success.