Customer-Centric Claims Operations Specialist

Travelers Insurance Company; Centennial (CO); On-site; USD 47,000 - 77,000; Full time

Benefits offered by this job

Health Insurance

Retirement plan matching 401(k)

Paid Time Off (20 days)

Job summary

Travelers Insurance Company is seeking a Claims Associate in Colorado to support customers under moderate supervision. You will engage with clients, process financial transactions, and manage essential claim data and documents.

The role involves coordinating with multiple departments to ensure timely resolution of claims. Ideal candidates have a high school diploma or GED, plus 1 year of service-related experience or a Bachelor's degree.

Qualifications

• Experience using Microsoft Office, email, Web-enabled apps, and database software.

Responsibilities

• Customer Engagement: address questions and concerns and route callers as needed.
• Claim Operational Service: document files, request reports, review bills, print/prepare documents, and manage mail.

Skills

Microsoft Office

Email

Database software

Education

Bachelor's Degree

Job description

Travelers Insurance Company is seeking a Claims Associate in Colorado to support customers under moderate supervision. You will engage with clients, process financial transactions, and manage essential claim data and documents.

The role involves coordinating with multiple departments to ensure timely resolution of claims. Ideal candidates have a high school diploma or GED, plus 1 year of service-related experience or a Bachelor's degree.