Hybrid Claim Operations & Payments Specialist

Travelers Companies, Inc.; Buffalo (NY); Hybride; USD 47 000 - 77 000; Plein temps

Avantages offerts par ce poste

Health Insurance

401(k) plan

Paid Time Off

Wellness Program

Résumé du poste

Travelers Companies, Inc. is seeking a Claim Operations Specialist to support the claims team in Buffalo, NY. The role involves customer engagement, routing inquiries, and aiding in the processing of claims and related documents.

You will collaborate with claim professionals, manage mail and records, and help ensure accurate data entry and timely processing of payments. A High School Diploma or GED is required, with option for a Bachelor's Degree, and experience with Microsoft Office and related

Qualifications

• Must have High School Diploma or GED.
• 1 year of service-related work experience OR Bachelor's Degree.
• Experience using Microsoft Office, email, web-enabled apps, and database software.

Responsabilités

• Provide customer service and address questions and concerns promptly.
• Assist claim professionals with timely resolution of claims and documentation.
• Process payments and manage claim-related financial activities.

Connaissances

Microsoft Office

Analytical thinking

Communication skills

Formation

High School Diploma or GED

Bachelor’s Degree

Description du poste

Travelers Companies, Inc. is seeking a Claim Operations Specialist to support the claims team in Buffalo, NY. The role involves customer engagement, routing inquiries, and aiding in the processing of claims and related documents.

You will collaborate with claim professionals, manage mail and records, and help ensure accurate data entry and timely processing of payments. A High School Diploma or GED is required, with option for a Bachelor's Degree, and experience with Microsoft Office and related