Claims Operations Specialist: Customer-Focused & Data-Savvy

Travelers Companies, Inc.; Centennial, Denver, Town of Geddes (CO, CO, NY); On-site; USD 47,000 - 77,000; Full time

Benefits offered by this job

Health Insurance

401(k) match

Pension Plan

Paid Time Off

Job summary

Travelers Companies, Inc. is seeking a Claims Support professional in Colorado to partner with claim professionals, engage customers and manage financial transactions. The role involves documentation, routing, and processing payments while ensuring data accuracy and timely service.

The position emphasizes strong communication, data management and use of Microsoft Office, with growth opportunities and a comprehensive benefits package.

Qualifications

• Experience using Microsoft Office, email, web-enabled apps and databases.
• 1 year of service-related work experience OR a Bachelor’s Degree.
• Strong communication and analytical thinking are required.

Responsibilities

• Serve as a customer service rep for the claims department, addressing questions and concerns.
• Document and manage claim files, notes, diaries and related records.
• Process claim payments and related financial transactions with accuracy.

Skills

Customer service

Data management

Microsoft Office

Communication skills

Analytical thinking

Education

High School Diploma or GED

Bachelor’s Degree

Tools

Web-enabled applications

Database software

Microsoft Office

Job description

Travelers Companies, Inc. is seeking a Claims Support professional in Colorado to partner with claim professionals, engage customers and manage financial transactions. The role involves documentation, routing, and processing payments while ensuring data accuracy and timely service.

The position emphasizes strong communication, data management and use of Microsoft Office, with growth opportunities and a comprehensive benefits package.