Claims Operations Specialist: Customer-Focused & Data-Driven

The Travelers Indemnity Company; Centennial (CO); On-site; USD 47,000 - 77,000; Full time

Benefits offered by this job

Health Insurance

Retirement: 401(k) match

Paid Time Off

Wellness Program

Volunteer Encouragement

Job summary

The Travelers Indemnity Company is hiring in Colorado for a claims support role. You will engage with customers, process claim payments, and assist with data management and reporting under moderate supervision. This position does not involve management responsibilities.

Required are a High School Diploma or GED and 1 year of service-related work experience or a Bachelor’s Degree. The role includes comprehensive benefits and strong growth opportunities within a supportive team.

Qualifications

• Experience using Microsoft Office, email, and data management tools.
• Ability to learn and use web-enabled applications and databases.
• Strong written and verbal communication skills.

Responsibilities

• Serve as a customer service representative, addressing questions and concerns promptly.
• Assist with timely resolution of claims and related documentation.
• Process claim payments and handle financial transactions accurately.
• Maintain accurate records and generate operational reports for managers.
• Support claim center financial standards and data integrity.
• May lift items up to 20 pounds and perform other duties as assigned.

Skills

Microsoft Office

Email

Web-enabled applications

Database software

Education

Bachelor’s Degree

High School Diploma or GED

Job description

The Travelers Indemnity Company is hiring in Colorado for a claims support role. You will engage with customers, process claim payments, and assist with data management and reporting under moderate supervision. This position does not involve management responsibilities.

Required are a High School Diploma or GED and 1 year of service-related work experience or a Bachelor’s Degree. The role includes comprehensive benefits and strong growth opportunities within a supportive team.