Customer-Focused Teller: Grow Your Banking Career

Citizens Bank; Hyannis (MA); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Volunteer time off

Tuition assistance

Education reimbursement

Wellness programs

Retirement benefits

Flexible work arrangements

Job summary

Citizens Bank is seeking a Teller to greet customers in the lobby and facilitate transactions using cash, mobile app, and ATMs. You will deliver friendly, accurate service while following all policies and procedures.

The role emphasizes customer-centric support, recommendations for banking products, and collaboration with branch teams to meet financial goals. Weekend/evening shifts may be required, with competitive benefits and opportunities for growth.

Qualifications

• High School degree or GED required.
• Experience with cash handling and transactions.
• Strong communication and listening skills desired.

Responsibilities

• Greet customers in the lobby and assist with transactions.
• Explain mobile app and ATM uses to complete transactions.
• Provide personalized financial guidance and connect customers with bankers.

Skills

Customer service

Cash handling

Digital payments

Communication

Problem solving

Listening skills

Education

High School degree or GED

Job description

Citizens Bank is seeking a Teller to greet customers in the lobby and facilitate transactions using cash, mobile app, and ATMs. You will deliver friendly, accurate service while following all policies and procedures.

The role emphasizes customer-centric support, recommendations for banking products, and collaboration with branch teams to meet financial goals. Weekend/evening shifts may be required, with competitive benefits and opportunities for growth.