Customer-Centric Bank Teller: Growth, Benefits & Impact

Citizens; Downingtown (Chester County); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health care benefits

401K with company match

Tuition assistance

Paid time off for volunteering

Job summary

Citizens Bank is seeking a Teller to greet customers, handle routine transactions, and demonstrate how to use mobile apps and ATMs. You will provide personalized service to help customers meet their financial goals and connect them with bankers for next steps.

The role emphasizes accurate cash handling, regulatory compliance, and friendly, proactive assistance in a busy branch environment. Posting end date applies, with schedule requiring weekends/evenings.

Qualifications

• Excellent customer service and communication skills.
• Experience handling cash and digital payments.
• Ability to understand customer needs and explain banking products clearly.

Responsibilities

• Greet customers in the lobby and assist with transactions.
• Demonstrate how to use mobile app and ATMs to complete transactions.
• Provide personalized advice and connect customers with bankers for next steps.
• Follow all policies, including cash handling and regulatory requirements.

Skills

Customer service

Cash handling

Digital payments

Communication skills

Active listening

Education

High School degree or GED

Job description

Citizens Bank is seeking a Teller to greet customers, handle routine transactions, and demonstrate how to use mobile apps and ATMs. You will provide personalized service to help customers meet their financial goals and connect them with bankers for next steps.

The role emphasizes accurate cash handling, regulatory compliance, and friendly, proactive assistance in a busy branch environment. Posting end date applies, with schedule requiring weekends/evenings.