Customer Banking Advisor — Teller

Talentify; North Haven (CT); On-site; USD 43,806,000 - 73,010,000; Full time

Benefits offered by this job

Volunteer PTO

Community matching

Career development

Health & 401K

Job summary

Citizens Bank is seeking a Teller to greet customers in-branch, help with transactions, and demonstrate how to use mobile apps and ATMs. You will deliver personalized financial guidance and connect customers with bankers for next steps, while following all policies and cash handling rules.

The role emphasizes strong listening and communication, a customer-centric approach, and flexibility to work weekends and evenings in a dynamic branch environment.

Qualifications

• High School degree or GED is required.
• Minimum of 6 months experience processing transactions (cash and/or digital payments).
• Minimum of 1 year customer experience; ability to recommend and refer products and services.
• Strong listening and communication skills.
• Comfort with using digital technology to support business goals.
• Ability to work branch hours, including weekends and evenings.
• 1 year of experience processing transactions (cash and/or digital payments).
• Motivates others through collaboration.
• Detail-oriented with multitasking ability.

Responsibilities

• Greet customers in the lobby and guide them through self-service options.
• Explain how to use mobile app and ATMs to complete transactions.
• Provide personalized advice and connect customers with bankers as needed.
• Follow all financial policies and cash handling procedures.
• Deliver excellent service to build long-term relationships with customers.

Skills

Customer service

Cash handling

Digital payments

Active listening

Communication

Problem solving

Flexibility

Tech-savvy

Education

High School diploma or GED

Job description

Citizens Bank is seeking a Teller to greet customers in-branch, help with transactions, and demonstrate how to use mobile apps and ATMs. You will deliver personalized financial guidance and connect customers with bankers for next steps, while following all policies and cash handling rules.

The role emphasizes strong listening and communication, a customer-centric approach, and flexibility to work weekends and evenings in a dynamic branch environment.