Customer Care Teller: Trusted Service & Problem Solver

Fifth Third; Hamilton (OH); On-site; USD 19,000 - 25,000; Part time

Job summary

Fifth Third Bank in Hamilton, OH is seeking a part-time CSR/Teller to deliver exceptional customer service and support daily banking operations.

You will deepen relationships, answer questions, and guide customers to the right partners while maintaining confidentiality and adhering to bank policies. This role emphasizes accuracy, professionalism, and flexible scheduling to meet customer needs.

Qualifications

• High school diploma or GED required.
• Cash handling experience required.
• Able to interact with the public confidently.
• Knowledge of retail policies and procedures.

Responsibilities

• Deepen customer relationships and guide to appropriate partners.
• Provide follow-up and resolve customer questions.
• Maintain timely, clear communication with customers.
• Keep customer information confidential.
• Refer customers to bankers for consultative conversations.
• Handle daily office responsibilities and maintain operational efficiency.
• Balance records and resolve outages per policy.
• Stay updated on bank policies and procedures.
• Refer customers to bank partners when appropriate.

Skills

Cash handling

Customer service

Communication

Problem solving

Interpersonal skills

Ethical conduct

Flexibility

Education

High school diploma / GED

Job description

Fifth Third Bank in Hamilton, OH is seeking a part-time CSR/Teller to deliver exceptional customer service and support daily banking operations.

You will deepen relationships, answer questions, and guide customers to the right partners while maintaining confidentiality and adhering to bank policies. This role emphasizes accuracy, professionalism, and flexible scheduling to meet customer needs.