Customer Experience Teller | Build Relationships & Referrals

Fifth Third; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Cincinnati, OH is hiring a full-time CSR/Teller to deliver outstanding customer service and manage cash transactions with accuracy. You will refer customers to bankers and business partners for consultative conversations while maintaining confidentiality and upholding bank policies.

The role emphasizes responsiveness, problem-solving, and professional interactions with the public in a fast-paced retail banking environment. Training and benefits accompany the position.

Qualifications

• High school diploma or GED required.
• Demonstrates ability to handle cash accurately.
• Ability to interact confidently with the public.
• Strong communication and interpersonal skills.
• Knowledge of retail policies and procedures preferred.
• Flexibility in scheduling and sound judgement in decision making.

Responsibilities

• Provide excellent customer service in all interactions and refer customers to the appropriate partners when needed.
• Maintain a balancing record and assist with daily office tasks to keep operations efficient.
• Handle customer questions, follow up, and ensure timely communication.
• Protect customer information and adhere to company policies and ethics.

Skills

Customer service

Cash handling

Communication skills

Education

High school diploma/GED

Job description

Fifth Third Bank in Cincinnati, OH is hiring a full-time CSR/Teller to deliver outstanding customer service and manage cash transactions with accuracy. You will refer customers to bankers and business partners for consultative conversations while maintaining confidentiality and upholding bank policies.

The role emphasizes responsiveness, problem-solving, and professional interactions with the public in a fast-paced retail banking environment. Training and benefits accompany the position.