Customer Experience Teller & Referrals Specialist

Fifth Third; Cincinnati (OH); On-site; USD 2,066,000 - 2,755,000; Part time

Job summary

Fifth Third Bank in Cincinnati seeks a part-time CSR/Teller to deliver excellent customer service, handle cash with accuracy, and refer customers to appropriate specialists. You will work with the branch team to support daily operations and maintain confidentiality in all customer interactions.

The role requires strong communication, reliability, and a proactive approach to resolving customer inquiries while upholding bank policies and ethics.

Qualifications

• High school diploma or GED required.
• Involves extensive cash handling.
• Requires comfortable and confident interaction with the public.

Responsibilities

• Provide excellent customer service and refer customers to the appropriate business partner as needed.
• Respond to customer questions and follow up with solutions.
• Maintain confidentiality and follow bank policies and procedures.

Skills

Customer service

Cash handling

Public interaction

Decision making

Education

High school diploma/GED

Job description

Fifth Third Bank in Cincinnati seeks a part-time CSR/Teller to deliver excellent customer service, handle cash with accuracy, and refer customers to appropriate specialists. You will work with the branch team to support daily operations and maintain confidentiality in all customer interactions.

The role requires strong communication, reliability, and a proactive approach to resolving customer inquiries while upholding bank policies and ethics.