Part-Time CSR & Teller: Elevate Customer Care

Fifth Third Bank; Ferndale (MI); On-site; USD 17,000 - 25,000; Part time

Job summary

Fifth Third Bank seeks a CSR/Teller for the 8 Mile-Livernois location in Detroit, MI. This part-time role emphasizes delivering playful, accurate customer service and handling daily teller tasks in a busy retail banking environment.

You will refer customers to bankers, maintain accurate records, and ensure compliance with bank policies while supporting a positive customer experience and teamwork across the Retail Banking team.

Qualifications

• High school diploma or GED required.
• Experience with cash handling.
• Ability to interact comfortably with the public.
• Knowledge of retail policies and procedures helpful.

Responsibilities

• Provide excellent customer service and deepen customer relationships.
• Refer customers to bankers and business partners for consultative conversations.
• Handle daily office tasks and maintain policy-compliant operations.
• Resolve questions and issues with timely follow-up and professional communication.
• Maintain confidentiality and uphold the bank's ethical standards.

Skills

Cash handling

Customer service

Communication

Problem solving

Judgment

Education

High school diploma/GED

Job description

Fifth Third Bank seeks a CSR/Teller for the 8 Mile-Livernois location in Detroit, MI. This part-time role emphasizes delivering playful, accurate customer service and handling daily teller tasks in a busy retail banking environment.

You will refer customers to bankers, maintain accurate records, and ensure compliance with bank policies while supporting a positive customer experience and teamwork across the Retail Banking team.