Customer Care Teller: Elevate Everyday Banking

Fifth Third Bank; Plainwell (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Plainwell, MI is seeking a CSR/Teller for a full-time role in our retail banking team. You will handle daily teller duties, cash handling, and deliver excellent customer service while safeguarding confidentiality and accuracy.

Respond to customer needs, refer to bankers when appropriate, and maintain knowledge of bank policies. This position emphasizes integrity, trust, and a friendly, helpful approach to every interaction in a busy financial center.

Qualifications

• High school diploma or GED required.
• Cash handling experience preferred.
• Strong customer service and communication skills.
• Ability to maintain confidentiality and adhere to policies.

Responsibilities

• Deepen customer relationships and address needs with care.
• Provide accurate teller support and follow up on questions.
• Respond promptly to customer inquiries and maintain clear communication.
• Keep customer information confidential and act with integrity.
• Refer customers to bankers for consultative conversations as needed.

Skills

Cash handling

Customer service

Communication

Attention to detail

Ethics & integrity

Education

High school diploma/GED

Job description

Fifth Third Bank in Plainwell, MI is seeking a CSR/Teller for a full-time role in our retail banking team. You will handle daily teller duties, cash handling, and deliver excellent customer service while safeguarding confidentiality and accuracy.

Respond to customer needs, refer to bankers when appropriate, and maintain knowledge of bank policies. This position emphasizes integrity, trust, and a friendly, helpful approach to every interaction in a busy financial center.