Customer Care Teller — Banking with Impact

Fifth Third Bank; Jackson (MI); On-site; USD 35,000 - 42,000; Full time

Job summary

Fifth Third Bank in Jackson, MI is seeking a CSR/Teller to provide excellent customer service and support daily banking needs. You will handle cash transactions, refer complex questions to bankers, and follow bank policies while maintaining confidentiality.

The role offers full-time hours in a stable office setting with comprehensive benefits and opportunities to grow within the bank. Join a team focused on delivering trusted financial guidance and a positive customer experience, with emphasis

Qualifications

• High school diploma or GED required.
• Cash handling experience preferred.
• Ability to interact with the public and maintain professionalism.
• Knowledge of retail policies and procedures preferred.
• Ability to maintain confidentiality and integrity.
• Flexibility in scheduling required.

Responsibilities

• Provide excellent customer service in all interactions.
• Refer customers to appropriate bankers and business partners for consultative conversations.
• Handle cash transactions and maintain accurate balancing records.
• Follow bank policies and procedures and protect customer information.
• Be responsive and professional in all communications.
• Perform other duties as assigned.

Skills

Cash handling

Customer service

Communication skills

Interacting with the public

Problem solving

Initiative

Flexibility in scheduling

Education

High school diploma/GED

Job description

Fifth Third Bank in Jackson, MI is seeking a CSR/Teller to provide excellent customer service and support daily banking needs. You will handle cash transactions, refer complex questions to bankers, and follow bank policies while maintaining confidentiality.

The role offers full-time hours in a stable office setting with comprehensive benefits and opportunities to grow within the bank. Join a team focused on delivering trusted financial guidance and a positive customer experience, with emphasis