Customer Experience Teller – Elevate Banking

Fifth Third Bank; United States; On-site; USD 30,000 - 38,000; Full time

Job summary

Fifth Third Bank in Warren, Michigan is seeking a CSR/Teller to provide friendly, accurate service to customers and support daily banking operations.

You will handle cash transactions, deepen relationships by understanding customer needs, and refer clients to bankers and partners for additional financial solutions while upholding bank policies and ethics.

This full-time role offers a stable environment with comprehensive benefits and opportunities to grow within the branch network.

Qualifications

• High school diploma or GED required.
• Extensive cash handling experience.
• Frequent public contact; follow dress code.
• Ability to interact confidently with the public.
• Knowledge of retail policies and procedures relevant to the role.
• Ability to take initiative and exercise sound judgment.
• Demonstrate Fifth Third core values and accountability.
• Flexibility in scheduling.

Responsibilities

• Deepen relationships and guide customers to meet financial needs.
• Provide follow up to customer questions and resolve issues.
• Refer customers to Bankers and partners for consultative conversations.
• Handle daily office responsibilities and maintain efficient operations.
• Maintain balancing records and correct outages per policy.
• Stay updated on bank policies and procedures.
• Support referrals and tracking for personal bankers and partners.

Skills

Cash handling

Customer service

Public interaction

Decision making

Flexibility

Education

High school diploma/GED

Job description

Fifth Third Bank in Warren, Michigan is seeking a CSR/Teller to provide friendly, accurate service to customers and support daily banking operations.

You will handle cash transactions, deepen relationships by understanding customer needs, and refer clients to bankers and partners for additional financial solutions while upholding bank policies and ethics.

This full-time role offers a stable environment with comprehensive benefits and opportunities to grow within the branch network.