Customer Care & Storage Pickup Specialist

Floor & Decor; Raleigh (NC); On-site; USD 17,218 - 24,523; Full time

Job summary

Floor & Decor is hiring for a customer service/retail support role in a store environment. The position includes greeting customers, managing the storage buy pick-up process, and assisting with product questions, with both full‑time and part‑time options available.

Base pay starts at $15.15 per hour, with higher starting pay based on experience. The role requires strong communication skills and the ability to work in a fast‑paced retail setting.

Qualifications

• ,

Responsibilities

• Greet customers and manage the storage buy pick‑up process.
• Verify identity of customers picking up orders to ensure authorization.
• Deliver customer storage buy orders in POS and assist with product questions.

Skills

Communication skills

Customer service

Teamwork

Adaptability

Job description

Floor & Decor is hiring for a customer service/retail support role in a store environment. The position includes greeting customers, managing the storage buy pick-up process, and assisting with product questions, with both full‑time and part‑time options available.

Base pay starts at $15.15 per hour, with higher starting pay based on experience. The role requires strong communication skills and the ability to work in a fast‑paced retail setting.