Customer Care Specialist — Hybrid Option

Keystone Automotive Operations, Inc.; Exeter Township (Berks County); Vor Ort; USD 22.000 - 31.000; Vollzeit

Benefits dieser Stelle

Competitive hourly pay

Performance bonus opportunities

Daily Pay

Medical, dental, vision insurance

401(k) with company match

Paid time off

Zusammenfassung

Keystone Automotive Operations, Inc. is seeking energetic, customer-focused Customer Service Representatives to join our Exeter, PA team. As the first point of contact by phone and email, you’ll answer questions, provide order updates, and help resolve issues with professionalism.

Requires a high school diploma; bilingual skills valued; basic MS Office; on-site schedule Monday–Friday 9:00 a.m. to 5:30 p.m., with potential for a hybrid schedule after 6 months of onsite training based on

Qualifikationen

• Excellent communication and active listening skills.
• Bilingual English/French or English/Spanish preferred.
• Basic computer skills including MS Office and email.
• High school diploma or equivalent required.
• Call center experience or sales/customer service background a plus.

Aufgaben

• Handle inquiries from established customers by phone and email.
• Provide order updates and resolve issues professionally.
• Coordinate with internal teams, carriers, and suppliers as needed.
• Aim for timely, accurate service and customer satisfaction.

Kenntnisse

Communication skills

Bilingual English/French

Bilingual English/Spanish

Customer service

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

Keystone Automotive Operations, Inc. is seeking energetic, customer-focused Customer Service Representatives to join our Exeter, PA team. As the first point of contact by phone and email, you’ll answer questions, provide order updates, and help resolve issues with professionalism.

Requires a high school diploma; bilingual skills valued; basic MS Office; on-site schedule Monday–Friday 9:00 a.m. to 5:30 p.m., with potential for a hybrid schedule after 6 months of onsite training based on