Hybrid Customer Service Specialist (Remote/Onsite)

LKQ Corp.; United States; Hybrid; USD 24,796 - 31,684; Full time

Benefits offered by this job

Hybrid schedule

Job summary

Elitek Vehicle Services is seeking a customer service specialist to deliver exceptional experiences across phone and digital channels. You will listen to customers, resolve issues, and log details in our systems to ensure accurate service delivery.

The role emphasizes strong communication, problem solving, and timely follow-ups, with a hybrid schedule Monday–Friday and in-office days midweek. Prior experience in customer service is preferred, especially in a vehicle or tech-related environment.

Qualifications

• High School Diploma or GED required.
• Bi-Lingual in English and Spanish or French preferred.
• Sales or customer service experience, especially in a call center environment.
• Experience using common business software and CRM systems is a plus.

Responsibilities

• Establish and maintain professional relationships with customers.
• Handle high-volume calls and computer-based tasks.
• Field staff requests and inquiries regarding general issues.
• Receive incoming calls and create work orders.
• Respond to customer questions and inquiries in a timely manner.
• Schedule and communicate service calls with customers and technicians.
• Maintain an organized calendar for appointments and follow-ups.
• Perform additional duties as needed.

Skills

Customer service

Communication

Multi-tasking

Bilingual English/Spanish

Education

High School Diploma/GED

Tools

Outlook

Excel

Word

Job description

Elitek Vehicle Services is seeking a customer service specialist to deliver exceptional experiences across phone and digital channels. You will listen to customers, resolve issues, and log details in our systems to ensure accurate service delivery.

The role emphasizes strong communication, problem solving, and timely follow-ups, with a hybrid schedule Monday–Friday and in-office days midweek. Prior experience in customer service is preferred, especially in a vehicle or tech-related environment.