Customer Care & Scheduling Specialist — Paid Training

Orkin; Los Angeles (CA); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid vacation and holidays

Volunteer opportunities

Job summary

Orkin in Los Angeles is seeking a Customer Service Specialist to deliver premium service and support. You will field calls, schedule visits and coordinate routes to minimize drive time while building trust with customers.

No industry experience is required, and company-paid pesticide licensing may be provided if needed. We offer comprehensive benefits, paid time off, a 401(k) match and clear growth opportunities for a lasting career with Orkin.

Qualifications

• High School Diploma or equivalent required.
• Ability to obtain pesticide license/certification if required (company paid).
• Sales experience preferred.
• Ability to work in the field independently and interact with clients.

Responsibilities

• Answer incoming calls and schedule service visits.
• Navigate Windows-based and Web-based systems to track routes and schedules.
• Coordinate service and support customer satisfaction.
• Protect customer privacy and data.

Skills

Service mindset

Organizational skills

Attention to accuracy

Empathy

Active listening

Education

High School Diploma or equivalent

Job description

Orkin in Los Angeles is seeking a Customer Service Specialist to deliver premium service and support. You will field calls, schedule visits and coordinate routes to minimize drive time while building trust with customers.

No industry experience is required, and company-paid pesticide licensing may be provided if needed. We offer comprehensive benefits, paid time off, a 401(k) match and clear growth opportunities for a lasting career with Orkin.