Customer Care & Sales Support Specialist

AppleOne Employment Services; Ventura (CA); On-site; USD 33,000 - 39,000; Full time

Job summary

AppleOne Employment Services is seeking a Customer Service Representative / Sales Support in Ventura, CA. The role focuses on assisting customers, supporting the sales team, and keeping records organized in a fast-paced environment.

You will handle inquiries, process orders, and coordinate with warehouse and sales to ensure timely deliveries, while maintaining accuracy and professionalism in every interaction.

Qualifications

• 1+ year of customer service, sales support, or administrative experience.
• Strong communication and customer service skills.
• Excellent attention to detail and organization.
• Comfortable handling multiple tasks and priorities.
• Proficient with Microsoft Office and basic computer systems.
• Ability to work independently and as part of a team.
• Professional, positive, and dependable attitude.

Responsibilities

• Assist customers with questions, orders, pricing, and product information.
• Enter and process customer orders accurately.
• Provide sales support to the outside/inside sales team.
• Follow up with customers regarding orders, quotes, and deliveries
• Prepare quotes, invoices, and other customer documentation.
• Respond to phone calls and emails in a professional and timely manner.
• Maintain accurate customer and order records.
• Coordinate with warehouse, operations, and sales teams.
• Resolve customer concerns and help find solutions.
• Perform general administrative and clerical duties as needed.

Skills

Customer service

Communication

Organization

Multitasking

Teamwork

Tools

Microsoft Office

Job description

AppleOne Employment Services is seeking a Customer Service Representative / Sales Support in Ventura, CA. The role focuses on assisting customers, supporting the sales team, and keeping records organized in a fast-paced environment.

You will handle inquiries, process orders, and coordinate with warehouse and sales to ensure timely deliveries, while maintaining accuracy and professionalism in every interaction.