CSR / Sales Support

AppleOne Employment Services; Ventura (CA); On-site; USD 33,000 - 39,000; Full time

Job summary

AppleOne Employment Services is seeking a Customer Service Representative / Sales Support in Ventura, CA. The role focuses on assisting customers, supporting the sales team, and keeping records organized in a fast-paced environment.

You will handle inquiries, process orders, and coordinate with warehouse and sales to ensure timely deliveries, while maintaining accuracy and professionalism in every interaction.

Qualifications

• 1+ year of customer service, sales support, or administrative experience.
• Strong communication and customer service skills.
• Excellent attention to detail and organization.
• Comfortable handling multiple tasks and priorities.
• Proficient with Microsoft Office and basic computer systems.
• Ability to work independently and as part of a team.
• Professional, positive, and dependable attitude.

Responsibilities

• Assist customers with questions, orders, pricing, and product information.
• Enter and process customer orders accurately.
• Provide sales support to the outside/inside sales team.
• Follow up with customers regarding orders, quotes, and deliveries
• Prepare quotes, invoices, and other customer documentation.
• Respond to phone calls and emails in a professional and timely manner.
• Maintain accurate customer and order records.
• Coordinate with warehouse, operations, and sales teams.
• Resolve customer concerns and help find solutions.
• Perform general administrative and clerical duties as needed.

Skills

Customer service

Communication

Organization

Multitasking

Teamwork

Tools

Microsoft Office

Job description

Customer Service Representative / Sales Support

Pay: $24-28/hr DOE

Location: Ventura, CA

We are looking for a Customer Service Representative / Sales Support professional to join our team! This is a great opportunity for someone who enjoys working with customers, supporting a sales team, and keeping things organized in a fast-paced environment.

Qualifications

• 1+ year of customer service, sales support, or administrative experience
• Strong communication and customer service skills
• Excellent attention to detail and organization
• Comfortable handling multiple tasks and priorities
• Proficient with Microsoft Office and basic computer systems
• Ability to work independently and as part of a team
• Professional, positive, and dependable attitude.

Responsibilities

• Assist customers with questions, orders, pricing, and product information
• Enter and process customer orders accurately
• Provide sales support to the outside/inside sales team
• Follow up with customers regarding orders, quotes, and deliveriesPrepare quotes, invoices, and other customer documentation
• Respond to phone calls and emails in a professional and timely manner
• Maintain accurate customer and order records
• Coordinate with warehouse, operations, and sales teams
• Resolve customer concerns and help find solutions
• Perform general administrative and clerical duties as needed

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:

The pay transparency policy is available here:

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.