Customer Service & Order Fulfillment Specialist

USA MOT Motion Industries, Inc.; Temple (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation pay

Sick pay

Holiday pay

Job summary

Motion Industries in Temple, TX is seeking a Customer Service Representative to accurately fulfill orders and manage incoming calls. You will respond to inquiries, provide quotes, and enter orders while maintaining strong customer relationships and driving process improvements.

Typical duties include order placement, pricing adjustments within limits, inventory coordination, and shipping decisions. A high school diploma or GED and 0–3 years' related experience are expected.

Qualifications

• Reliability, organization and attention to detail required for accuracy.
• Strong written and verbal communication, and listening skills.
• Ability to multi-task and manage time effectively.
• Moderate computer skills and information processing using business systems.

Responsibilities

• Responds to basic inquiries, provides quotes, and handles order entry.
• Places customer orders via telephone, fax, email, or in person.
• Influences gross profit by negotiating price within parameters.
• Builds relationships to drive repeat business and improve processes.
• Maintains inventory levels and ships orders timely.
• Determines cost-effective shipping methods and coordinates with teams.

Skills

Reliability

Organization

Attention to detail

Communication

Multi-tasking

Computer skills

Product knowledge

Education

High school diploma or GED

Tools

Business systems

Internet research

Job description

Motion Industries in Temple, TX is seeking a Customer Service Representative to accurately fulfill orders and manage incoming calls. You will respond to inquiries, provide quotes, and enter orders while maintaining strong customer relationships and driving process improvements.

Typical duties include order placement, pricing adjustments within limits, inventory coordination, and shipping decisions. A high school diploma or GED and 0–3 years' related experience are expected.