Customer Service & Order Fulfillment Specialist

Genuine Parts; Chesapeake (VA); In loco; USD 30.000 - 38.000; Tempo pieno

Descrizione del lavoro

Motion Industries is seeking a Customer Service Representative to support order entry and customer communications. Under supervision, you will respond to inquiries, provide quotes, and place orders by phone, fax, email, or in person.

The role involves selecting cost-effective shipping options and maintaining inventory levels to meet customer needs. Ideal candidates have a high school diploma or GED and 0–3 years of related experience, with strong communication, reliability, and basic computer

Competenze

• High School diploma or GED with 0–3 years of related experience.
• Strong reliability, organization, and attention to detail.

Mansioni

• Respond to customer inquiries and provide quotes.
• Enter orders via telephone, fax, email, or walk-in (counter sales).
• Place orders up to $5,000 per line and $10,000 per purchase order.
• Source products from branch, DC, or supplier inventory.
• Determine most cost-effective shipping method for orders.
• Collaborate with Account Representatives to ensure customer satisfaction.
• Expedite backorders and prepare shipments; handle returns.

Conoscenze

Reliability

Communication

Multitasking

Time management

Computer skills

Product knowledge

Formazione

High School Diploma or GED

Descrizione del lavoro

Motion Industries is seeking a Customer Service Representative to support order entry and customer communications. Under supervision, you will respond to inquiries, provide quotes, and place orders by phone, fax, email, or in person.

The role involves selecting cost-effective shipping options and maintaining inventory levels to meet customer needs. Ideal candidates have a high school diploma or GED and 0–3 years of related experience, with strong communication, reliability, and basic computer