Customer Care & Order Coordination Specialist

Numotion; Salem (OR); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Life insurance

Job summary

Numotion in Salem, OR is seeking a detail-driven Customer Service/Order Processing Associate to assist customers with equipment requests and coordinate funding.

You will verify insurance, enter orders, communicate costs, and ensure timely processing while maintaining high service standards. A high school diploma and at least one year of customer service are required, with opportunities to grow in a team‑oriented environment.

Qualifications

• High school diploma or GED or equivalent
• Minimum one year of customer service experience

Responsibilities

• Assist customers with new equipment requests and gather demographics
• Verify insurance/funding eligibility and communicate financial responsibilities
• Enter orders into the order processing system accurately
• Respond to customer inquiries and complaints promptly to improve satisfaction
• Coordinate scheduling of technicians and evaluations as needed
• Meet productivity and performance standards
• Adhere to Numotion policies and confidentiality requirements

Skills

Communication

Listening skills

Organization

Prioritization

Problem solving

Customer service

Education

High school diploma or GED

Tools

MS Word

Excel

PowerPoint

Outlook

Job description

Numotion in Salem, OR is seeking a detail-driven Customer Service/Order Processing Associate to assist customers with equipment requests and coordinate funding.

You will verify insurance, enter orders, communicate costs, and ensure timely processing while maintaining high service standards. A high school diploma and at least one year of customer service are required, with opportunities to grow in a team‑oriented environment.