Customer Care & Equipment Coordination Specialist

Numotion; Fresno (CA); Presencial; USD 26.000 - 34.000; Jornada completa

Descripción de la vacante

Numotion is seeking a detail-oriented Customer Service/Order Coordination professional in Fresno to support new equipment requests and streamline order processing. You will handle data entry, payer verification, and customer communication to ensure timely service delivery.

The role emphasizes accurate documentation, strong problem-solving, and excellent service to internal and external customers in a fast-paced environment.

Formación

• High school diploma or GED or equivalent experience.
• Minimum of one year of customer service experience.
• Strong communication and organizational skills; ability to handle multiple priorities.

Responsabilidades

• Assist customers with new equipment requests and collect demographics; enter data accurately in the order processing system.
• Verify insurance/funding eligibility and explain financial responsibility; gather prescriptions and necessary medical documentation.
• Enter orders and ensure intake steps are complete in the processing system; maintain data integrity.

Conocimientos

Customer service

Data entry

Order processing

Communication

Problem solving

Educación

High School Diploma or GED

Herramientas

MS Word

Excel

PowerPoint

Outlook

Descripción del empleo

Numotion is seeking a detail-oriented Customer Service/Order Coordination professional in Fresno to support new equipment requests and streamline order processing. You will handle data entry, payer verification, and customer communication to ensure timely service delivery.

The role emphasizes accurate documentation, strong problem-solving, and excellent service to internal and external customers in a fast-paced environment.