Customer Care Liaison – Mobility Solutions (Full-Time)

National Seating & Mobility; Greenville (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Company holidays

401k Match

Tuition reimbursement

Education Assistance

Job summary

National Seating & Mobility (NSM) seeks a Customer Service Representative for a full-time, day-shift role. You will serve as the liaison between clients, care givers, and referral sources, upholding NSM's HEARTS values in daily communication with branch leadership, RTS, technicians, and office staff.

NSM emphasizes mission-driven service across hundreds of locations in the U.S. and Canada, offering growth opportunities and a structured benefits package including holidays, 401k match, and tuition

Qualifications

• High school diploma or GED required.
• Strong organizational and customer-service skills.
• Able to handle inquiries professionally and accurately.

Responsibilities

• Answer phone calls and manage inquiries in a helpful, professional manner.
• Order management; coordinate with branch staff, clients, clinicians, and care givers.
• Assist in completing work orders and verify client information and funding eligibility.
• Perform data entry, clerical tasks, inventory support, and accept deliveries.

Skills

Organizational Skills

Customer Focus

Education

High School Diploma or GED

Job description

National Seating & Mobility (NSM) seeks a Customer Service Representative for a full-time, day-shift role. You will serve as the liaison between clients, care givers, and referral sources, upholding NSM's HEARTS values in daily communication with branch leadership, RTS, technicians, and office staff.

NSM emphasizes mission-driven service across hundreds of locations in the U.S. and Canada, offering growth opportunities and a structured benefits package including holidays, 401k match, and tuition