Customer Care & Coordination Specialist (Mobility Solutions)

National Seating & Mobility; Holland (OH); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Company paid holidays

401k Company Match

Tuition reimbursement and Education

Education Assistance

Zusammenfassung

National Seating & Mobility is seeking a Customer Service Representative to act as the liaison between clients, caregivers, and referral sources. You will support order management, verify client information, and assist with funding eligibility while maintaining professional communication with branch leadership, RTS, technicians, and office staff.

This full-time role emphasizes NSM's HEARTS values and requires strong organizational skills and a customer-focused approach to deliver excellent

Qualifikationen

• High School Diploma or GED required.
• Strong organizational skills and customer-focused mindset.
• Ability to coordinate with multiple stakeholders (branch staff, clients, clinicians).
• Commitment to company values and team collaboration.

Aufgaben

• Answer phone calls and manage inquiries in a helpful, professional manner.
• Order management and coordination with branch staff, clients, clinicians, and caregivers.
• Assist with work orders, verify client information, and determine funding eligibility.
• Perform data entry, clerical tasks, inventory support, and receive deliveries.

Kenntnisse

Organizational Skills

Customer/Client Focus

Ausbildung

High School Diploma or GED

Jobbeschreibung

National Seating & Mobility is seeking a Customer Service Representative to act as the liaison between clients, caregivers, and referral sources. You will support order management, verify client information, and assist with funding eligibility while maintaining professional communication with branch leadership, RTS, technicians, and office staff.

This full-time role emphasizes NSM's HEARTS values and requires strong organizational skills and a customer-focused approach to deliver excellent