Client Care Coordinator - Mobility Solutions & Support

National Seating & Mobility; Countryside (IL); In loco; USD 32.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company paid holidays

401k match

Tuition reimbursement

Education assistance

Descrizione del lavoro

National Seating & Mobility (NSM) is seeking a Customer Service Representative to serve as the liaison between clients, caregivers, and referral sources. You will reflect our HEARTS values in interactions with branch leadership, RTS, technicians, and office staff.

The role emphasizes answering calls, coordinating orders, and helping verify client information to facilitate funding. We value dedication to excellent service and teamwork.

Competenze

• High School diploma or GED required.
• Excellent organizational skills.
• Customer-focused with strong communication.

Mansioni

• Answer phone calls and manage inquiries in a helpful and professional manner.
• Order management, coordinating with branch staff, clients, clinicians, and care givers.
• Assists in completion of work orders, verifies client information and funding eligibility.
• Performs data entry, clerical support tasks, assists with inventory, and accepts deliveries.

Conoscenze

Phone support

Data entry

Clerical tasks

Inventory handling

Formazione

High School Diploma or GED

Descrizione del lavoro

National Seating & Mobility (NSM) is seeking a Customer Service Representative to serve as the liaison between clients, caregivers, and referral sources. You will reflect our HEARTS values in interactions with branch leadership, RTS, technicians, and office staff.

The role emphasizes answering calls, coordinating orders, and helping verify client information to facilitate funding. We value dedication to excellent service and teamwork.