Customer Care Specialist: Mobility Solutions that Change Lives

National Seating & Mobility; Washington (District of Columbia); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Company paid holidays

401k Company Match

Tuition reimbursement and Education

Job summary

National Seating & Mobility (NSM) is seeking a detail-oriented team member to support daily operations by answering calls, processing requests, and coordinating orders with branches, clinicians, and caregivers.

The role involves data entry, clerical tasks, inventory assistance, and delivery handling. NSM offers equal opportunity employment and benefits such as holidays, 401k matching, and tuition reimbursement.

Qualifications

• High School Diploma or G.E.D.
• Organizational Skills
• Customer/Client Focus
• Company paid holidays
• 401k Company Match
• Tuition reimbursement and Education Assistance

Responsibilities

• Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.
• Order management, coordinating with branch staff, clients, clinicians, and care givers.
• Assists in completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding.
• Performs a variety of data entry, clerical support tasks, assists with physical inventory, and accepts delivery of goods when necessary.

Skills

Organizational Skills

Customer/Client Focus

Phone etiquette

Attention to detail

Education

High School Diploma or GED

Tools

Data entry

Job description

National Seating & Mobility (NSM) is seeking a detail-oriented team member to support daily operations by answering calls, processing requests, and coordinating orders with branches, clinicians, and caregivers.

The role involves data entry, clerical tasks, inventory assistance, and delivery handling. NSM offers equal opportunity employment and benefits such as holidays, 401k matching, and tuition reimbursement.