Client Services & Mobility Solutions Specialist

National Seating & Mobility; Easley (SC); In loco; USD 32.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid Time Off

Company paid holidays

Health, Dental, Vision, & Life保险

401k Company Match

Tuition reimbursement and Education

Descrizione del lavoro

National Seating & Mobility (NSM) is seeking a Customer Service Representative in a full-time role. The position involves serving as the liaison between clients, caregivers, and referral sources, while upholding NSM's HEARTS values through clear and empathetic communication with branch leadership, RTS, technicians, and support staff.

You will handle calls, manage orders, verify client information and funding eligibility, and perform data entry and inventory-related tasks to support daily

Competenze

• High School Diploma or GED is required.
• Strong communication and computer skills are essential.
• Ability to manage inquiries and coordinate with branches.

Mansioni

• Answer phone calls and manage requests in a helpful, professional manner.
• Order management, coordinating with branch staff, clients, clinicians, and caregivers.
• Assist in completing work orders with accurate client information, equipment details, and funding eligibility verification.
• Perform data entry, clerical tasks, assist with inventory, and accept deliveries as needed.

Conoscenze

Communication Proficiency

Computer Proficiency

Organizational Skills

Customer/Client Focus

Formazione

High School Diploma or GED

Descrizione del lavoro

National Seating & Mobility (NSM) is seeking a Customer Service Representative in a full-time role. The position involves serving as the liaison between clients, caregivers, and referral sources, while upholding NSM's HEARTS values through clear and empathetic communication with branch leadership, RTS, technicians, and support staff.

You will handle calls, manage orders, verify client information and funding eligibility, and perform data entry and inventory-related tasks to support daily