Customer Care & Inside Sales Specialist – On Site

DCC Propane, LLC; Springfield (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Vision, and Dental plans

401(k) with company match

Paid Time Off

Holidays

Job summary

DCC Propane, LLC in Springfield, Illinois is seeking a dedicated customer service representative responsible for providing exemplary service to customers. This role includes handling inquiries, processing transactions, and supporting the service team. Applicants must have a high school diploma and at least three years of office or customer service experience. The position offers medical, vision, and dental plans, a 401(k) match, and paid time off. The job requires physical presence at the site during scheduled hours.

Qualifications

• Ability to build rapport with customers.
• Must be dependable with a stable work history.
• Ability to follow verbal and written directions.

Responsibilities

• Provide exceptional customer service through phone and personal contact.
• Resolve or escalate customer inquiries as needed.
• Document and update customer records based upon interactions.

Skills

Excellent customer service

Organizational skills

Communication skills

Computer literacy (MS Office)

Education

High school diploma / GED

Job description

DCC Propane, LLC in Springfield, Illinois is seeking a dedicated customer service representative responsible for providing exemplary service to customers. This role includes handling inquiries, processing transactions, and supporting the service team. Applicants must have a high school diploma and at least three years of office or customer service experience. The position offers medical, vision, and dental plans, a 401(k) match, and paid time off. The job requires physical presence at the site during scheduled hours.