Customer Care & Inside Sales Specialist

DCC Propane, LLC; Poncha Springs (CO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Vision, Dentals plans

401(k) retirement plan with company"s

Paid Time Off plus holidays

Job summary

Join DCC Propane, LLC as a customer service representative focused on delivering exceptional service to customers. You will be the primary liaison between customers and the service team, handling inquiries, processing transactions, and supporting light administrative tasks in a fast-paced environment.

This role emphasizes accurate record-keeping, timely updates, and collaboration with leadership to meet safety and service standards while maintaining a professional image and confidentiality of

Qualifications

• Provides excellent customer service and builds rapport with customers.
• Strong organizational and communication skills.
• Good phone skills and basic computer literacy (MS Office).
• Ability to work independently and manage time effectively.

Responsibilities

• Provide exceptional customer service through phone and in-person contact.
• Resolve or elevate customer inquiries and/or complaints as needed.
• Process counter transactions and document customer records.
• Handle payments and maintain customer accounts.

Skills

Customer service

Communication

Phone skills

MS Office

Time management

Dependable

Team collaboration

Education

High school diploma / GED

Tools

MS Office

Job description

Join DCC Propane, LLC as a customer service representative focused on delivering exceptional service to customers. You will be the primary liaison between customers and the service team, handling inquiries, processing transactions, and supporting light administrative tasks in a fast-paced environment.

This role emphasizes accurate record-keeping, timely updates, and collaboration with leadership to meet safety and service standards while maintaining a professional image and confidentiality of