Financial Solutions CSR | Growth & Benefits

Tower Loan of Mississippi; Galesburg (IL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health & Wellness options

401(k) match

Paid time off

Paid holidays

Annual raises

Bonuses

Monthly incentives

Charitable campaigns

Job summary

Tower Loan is looking for a Customer Service Representative to serve our customers at an on-site location. You will handle payments, promote financial solutions, and help drive loan production while maintaining cash accuracy and office duties.

The role offers competitive pay, performance incentives, and a strong benefits package in a fast-paced, people-focused environment. Growth into leadership is encouraged with our training and internal promotion culture.

Qualifications

• High School Diploma or GED required.
• Valid driver's license and reliable vehicle.
• Cash handling, sales or customer service experience preferred.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Cash handling

Sales

Customer service

Education

High School Diploma or GED

Job description

Tower Loan is looking for a Customer Service Representative to serve our customers at an on-site location. You will handle payments, promote financial solutions, and help drive loan production while maintaining cash accuracy and office duties.

The role offers competitive pay, performance incentives, and a strong benefits package in a fast-paced, people-focused environment. Growth into leadership is encouraged with our training and internal promotion culture.