Career-Track CSR: Customer Service & Financial Solutions

Tower Loan; San Antonio (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health, dental, vision

Employee Assistance Program

Life Insurance

401(k) Match

PTO & Holidays

Bonuses & Incentives

Referral bonuses

Job summary

Tower Loan is seeking a Customer Service Representative in San Antonio, TX. You will be at the heart of our branch, delivering exceptional service, processing payments, and guiding customers to appropriate financial solutions.

This full-time role offers competitive pay, performance-based incentives, and strong benefits. You’ll build relationships, thrive in a fast-paced environment, and have opportunities to advance into leadership positions.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license and reliable vehicle preferred.
• Cash handling, sales, or customer service experience preferred.

Responsibilities

• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including deposits.
• Execute office administrative tasks (mail, filing, supplies).
• Process loan applications and collect payments due.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Sales

Driver's license

Education

High School Diploma or GED

Job description

Tower Loan is seeking a Customer Service Representative in San Antonio, TX. You will be at the heart of our branch, delivering exceptional service, processing payments, and guiding customers to appropriate financial solutions.

This full-time role offers competitive pay, performance-based incentives, and strong benefits. You’ll build relationships, thrive in a fast-paced environment, and have opportunities to advance into leadership positions.