Customer Care & Financial Solutions Advisor

Tower Loan; Town of Homer (NY); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Bonuses and incentives

Career growth

Job summary

Tower Loan is seeking a Customer Service Representative (CSR) to deliver exceptional service and build relationships with customers. The role emphasizes promoting financial solutions, processing payments, and driving loan production in a fast-paced, on-site setting.

Ideal candidates will have a high school diploma or GED, a valid driver's license, and experience in cash handling, sales, or customer service. The position offers competitive pay, incentives, and comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• Must have a valid driver’s license and reliable vehicle.
• Preferred: cash handling, sales, or customer service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and deposits.

Skills

Customer service

Cash handling

Sales

Communication

Education

High School Diploma or GED

Job description

Tower Loan is seeking a Customer Service Representative (CSR) to deliver exceptional service and build relationships with customers. The role emphasizes promoting financial solutions, processing payments, and driving loan production in a fast-paced, on-site setting.

Ideal candidates will have a high school diploma or GED, a valid driver's license, and experience in cash handling, sales, or customer service. The position offers competitive pay, incentives, and comprehensive benefits.