Customer Banking Teller - Meaningful Roles & Growth

Citizens Bank; Warwick (RI); On-site; USD 28,000 - 35,000; Full time

Job summary

Citizens Bank in Warwick, RI is seeking a Teller to greet customers in lobby, demonstrate mobile app and ATM usage, and perform transactions while delivering personalized guidance. You’ll identify customer needs, provide solutions, and connect customers to Bankers for next steps to support their financial goals.

This role requires strong listening and communication skills, a commitment to accurate cash handling, and the ability to work flexible branch hours.

Qualifications

• High School degree or GED required.
• Experience handling transactions and customer interactions.
• Willingness to work varied branch hours, including weekends/evenings.

Responsibilities

• Greet customers in the lobby and assist with transactions.
• Demonstrate mobile app and ATM use to customers.
• Provide personalized guidance and connect customers to Bankers for next steps.
• Follow all financial policies and proper cash handling.

Skills

Customer experience

Listening

Communication

Questioning

Needs assessment

Problem solving

Customer focus

Digital literacy

Flexibility

Team collaboration

Multitasking

Detail oriented

Education

High School diploma or GED

Job description

Citizens Bank in Warwick, RI is seeking a Teller to greet customers in lobby, demonstrate mobile app and ATM usage, and perform transactions while delivering personalized guidance. You’ll identify customer needs, provide solutions, and connect customers to Bankers for next steps to support their financial goals.

This role requires strong listening and communication skills, a commitment to accurate cash handling, and the ability to work flexible branch hours.