Customer Banking Teller - Build Financial Goals

Citizens Bank; Willoughby (OH); Presencial; USD 24.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Meaningful work & relationships

Commitment to community

Career opportunities, reward, and upsk

Exceptional benefits

Descripción de la vacante

Citizens Bank in Willoughby, OH is seeking a Teller to greet customers, demonstrate mobile app and ATM usage, and complete simple transactions with a focus on personalized financial guidance. You will follow all cash handling and regulatory policies while building customer relationships.

Starting salary is $21/hour with a pay range in the Hours & Work Schedule section. The bank emphasizes meaningful work, community involvement, opportunities for growth, and comprehensive benefits including

Formación

• High School degree or GED
• Minimum of 6 months experience processing transactions
• Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
• Strong listening and communication skills
• Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
• Ability to problem solve and provide solutions to customer issues
• Customer-centric to deliver exceptional service
• Comfortable with using digital technology to support the delivery of business goals
• Ability to work branch hours, which can include weekends and evenings
• Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link.

Responsabilidades

• Greet customers in lobbies and assist with basic transactions and guidance
• Demonstrate how to use mobile app and ATMs to complete transactions
• Provide personalized advice and connect customers to Bankers for next steps
• Ensure compliance with financial policies and cash handling requirements

Conocimientos

Customer service

Listening skills

Communication

Digital literacy

Problem solving

Customer focus

Branch hours flexibility

Educación

HS Diploma or GED

Descripción del empleo

Citizens Bank in Willoughby, OH is seeking a Teller to greet customers, demonstrate mobile app and ATM usage, and complete simple transactions with a focus on personalized financial guidance. You will follow all cash handling and regulatory policies while building customer relationships.

Starting salary is $21/hour with a pay range in the Hours & Work Schedule section. The bank emphasizes meaningful work, community involvement, opportunities for growth, and comprehensive benefits including