Customer Banking Associate - Growth & Community Impact

NBT; New York (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Medical Coverage

Dental Coverage

Vision Coverage

401(k)

Job summary

NBT is seeking a Relationship Banking Associate to deliver high-quality service, process routine transactions, and identify customer needs. This role involves in-person or phone interactions, basic deposit account openings, and referring opportunities to business partners.

Candidates should have a high school diploma and at least one year in banking or related customer service. Strong listening, communication, and computer skills are essential.

Qualifications

• High School Diploma or equivalent.
• Minimum one year experience in related banking positions or equivalent sales/customer service experience.

Responsibilities

• Processes routine transactions and account servicing duties with accuracy and efficiency.
• Identify customer opportunities and refer to appropriate business partners; conduct sales/service calls.
• Participate in community events supporting CRA.
• Perform other duties as assigned.

Skills

Listening skills

Communication skills

Customer service

Identify needs and opportunities

Teamwork

Problem solving

Proficient computer skills

Education

High School Diploma or Equivalent

Job description

NBT is seeking a Relationship Banking Associate to deliver high-quality service, process routine transactions, and identify customer needs. This role involves in-person or phone interactions, basic deposit account openings, and referring opportunities to business partners.

Candidates should have a high school diploma and at least one year in banking or related customer service. Strong listening, communication, and computer skills are essential.