Relationship Banking Specialist

NBT Bancorp Inc.; United States; On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Generous Paid Time Off

Parental Leave

Comprehensive Medical Coverage

Retirement Plans including 401(k)

Tuition Reimbursement

Pet Insurance

Job summary

NBT Bancorp Inc. is seeking a Relationship Banking Associate to deliver high-quality customer service and ensure fulfillment and satisfaction of both internal and external customers.

The individual will process transactions, identify sales opportunities, and support basic consumer deposit account opening. Ideal candidates should have a High School Diploma and minimum one year experience in related banking or customer service roles.

Qualifications

• Minimum one year experience in related banking positions or equivalent sales/customer service experience.

Responsibilities

• Process routine transactions with high accuracy and efficiency.
• Identify and address customer needs through consultative conversations.
• Participate in community events supporting the Community Reinvestment Act.

Skills

Excellent listening and communication skills

Organizational and interpersonal skills

Problem-solving and decision-making

Proficient computer skills

Education

High School Diploma or Equivalent

Job description

NBT Bancorp Inc. is seeking a Relationship Banking Associate to deliver high-quality customer service and ensure fulfillment and satisfaction of both internal and external customers.

The individual will process transactions, identify sales opportunities, and support basic consumer deposit account opening. Ideal candidates should have a High School Diploma and minimum one year experience in related banking or customer service roles.