Customer Relationship Banker

NBT; Canaan (CT); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

401(k) with employer matching

Paid Time Off (at least 22 days yearly

Parental Leave

Flexible spending accounts

Employee Assistance Program (EAP)

Job summary

NBT is seeking a Relationship Banking Associate in Connecticut to deliver high-quality customer service and timely transaction processing. You will identify customer needs, refer opportunities to partners, and support new deposit account openings, all while maintaining security and accuracy.

The role emphasizes teamwork, strong communication, and problem-solving in a fast-paced environment, with opportunities to grow within a stable, community-focused bank.

Qualifications

• High School Diploma or Equivalent.
• Minimum one year experience in related banking positions or equivalent sales/customer service experience.
• Excellent listening and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Process routine transactions and account servicing with high accuracy and efficiency.
• Identify customer needs and refer opportunities to the appropriate business partner; conduct sales calls.
• Support new deposit account opening and adhere to security controls.

Skills

Listening skills

Communication skills

Needs assessment

Problem solving

Teamwork

Computer skills

Education

High School Diploma or Equivalent

1 year related banking or sales/customer service experience

Job description

NBT is seeking a Relationship Banking Associate in Connecticut to deliver high-quality customer service and timely transaction processing. You will identify customer needs, refer opportunities to partners, and support new deposit account openings, all while maintaining security and accuracy.

The role emphasizes teamwork, strong communication, and problem-solving in a fast-paced environment, with opportunities to grow within a stable, community-focused bank.