Relationship Banker: Service, Sales & Growth

NBT Bancorp Inc.; City of Binghamton (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

401(k) with employer match

Medical and dental coverage

Job summary

NBT Bank is seeking a Relationship Banking Associate to deliver high-quality customer service and responsive support in processing routine transactions and basic account openings. You will identify customer needs and refer opportunities to the right business partner to fulfill those needs, whether in person or by phone.

The role emphasizes accuracy, teamwork, and the ability to work in a fast-paced environment, with opportunities for community engagement and career growth within a stable,

Qualifications

• High School Diploma or Equivalent; minimum one year experience in related banking positions or equivalent sales/customer service experience

Responsibilities

• Process routine transactions and account servicing with accuracy per policy.
• Identify customer opportunities through consultative conversations and refer to appropriate partners.
• Participate in CRA-related community events.
• Perform other duties as assigned.

Skills

Excellent listening & communication

Identify needs conversations

Organizational & customer relations

Fast-paced adaptability

Teamwork

Proficient computer skills

Education

High School Diploma or Equivalent

Job description

NBT Bank is seeking a Relationship Banking Associate to deliver high-quality customer service and responsive support in processing routine transactions and basic account openings. You will identify customer needs and refer opportunities to the right business partner to fulfill those needs, whether in person or by phone.

The role emphasizes accuracy, teamwork, and the ability to work in a fast-paced environment, with opportunities for community engagement and career growth within a stable,