Customer Accounts & Renewals Specialist

Talent Acquisition/Human Resources, The Aaron's Family of Companies; Kerrville (TX); Vor Ort; USD 18.000 - 19.000; Vollzeit

Benefits dieser Stelle

On Demand Pay

Career Advancement

Paid Time Off

Medical Insurance

Health Savings Account

401(k) Plan

Employee Assistance

Employee Purchase

Zusammenfassung

The Aaron’s Family of Companies is hiring a Customer Accounts Advisor in Texas to coach customers toward ownership. You will manage calls and in-person interactions to drive payments, renewals, and customer satisfaction, while maintaining accurate records and supporting ownership goals.

The role emphasizes empathy, clear communication, and the ability to navigate difficult conversations, with opportunities for incentive pay and career progression.

Qualifikationen

• Must be comfortable talking with customers over the phone and in person.
• Excellent interpersonal and communication abilities.
• Able to handle difficult conversations with empathy and clarity.
• Strong multitasking, organizational, and negotiation skills.

Aufgaben

• Assist with revenue and renewal goals set by the Customer Accounts Manager.
• Maintain accurate account records and history in the store system.
• Build customer relationships to support ownership goals and drive sales.
• Manage collections and renewals by contacting customers with expired or unrenewed agreements.

Kenntnisse

Interpersonal skills

Communication skills

Empathy

Negotiation

Ausbildung

High School diploma or GED

Jobbeschreibung

The Aaron’s Family of Companies is hiring a Customer Accounts Advisor in Texas to coach customers toward ownership. You will manage calls and in-person interactions to drive payments, renewals, and customer satisfaction, while maintaining accurate records and supporting ownership goals.

The role emphasizes empathy, clear communication, and the ability to navigate difficult conversations, with opportunities for incentive pay and career progression.