Customer Accounts & Renewals Leader

Talent Acquisition/Human Resources, The Aaron's Family of Companies; Fremont (OH); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

On Demand Pay

Career Advancement

Paid time off

Sunday off

Medical Insurance

HSA & FSA

401(k) Plan

EAP

Employee Purchase

Job summary

Aaron’s Family of Companies is seeking a Customer Accounts Manager to lead the customer accounts department, drive collections and lease renewals, and support ownership goals for merchandise. You will influence team performance and assist customers through a range of responsibilities under the General Manager.

This role offers hourly pay, eligibility for performance-based incentive pay, and a benefits package including health coverage, retirement plans, and paid time off.

Qualifications

• Strong interpersonal and communication skills required.
• Ability to demonstrate empathy and listen attentively.
• Ability to explain information clearly and handle difficult conversations.

Responsibilities

• Lead the customer accounts department to meet revenue and renewal goals.
• Maintain accurate customer account records in the store system.
• Build strong customer relationships to support ownership goals and drive sales.

Skills

Interpersonal skills

Empathy

Clear communication

Leadership

Negotiation

Customer relations

Education

High School diploma or GED

Job description

Aaron’s Family of Companies is seeking a Customer Accounts Manager to lead the customer accounts department, drive collections and lease renewals, and support ownership goals for merchandise. You will influence team performance and assist customers through a range of responsibilities under the General Manager.

This role offers hourly pay, eligibility for performance-based incentive pay, and a benefits package including health coverage, retirement plans, and paid time off.